Privacy & Legal
We take your privacy very seriously. Please read this Privacy Policy and familiarize yourself with our privacy practices regarding your personal information and how we will use it. This Privacy Policy applies to personal information that we collect from you when you visit this website, register for information or content we make available on this website, and through your electronic communications with us.
We reserve the right to modify this Privacy Policy at any time. Please review it often. We will post changes to this Privacy Policy on this webpage. Changes will become effective immediately upon posting to this webpage, but will not apply retroactively. We may notify you of changes or updates to this Privacy Policy, or to request your consent for such changes, through additional means (for example, by posting a notice on the front of our website or sending you an email message) under certain circumstances.
This is an important policy - please read it carefully.
PERSONAL INFORMATION WE COLLECT
We may collect your personal information when you visit this website. You may be asked to provide personal information such as your name, email address, mailing address, and phone number. If you apply for a job through our online career center portal, we will collect your contact information, as well as job history and any other personal information you include in your resume and application package. We may ask for additional personal information for certain tasks or services. When we do so, we will tell you why we are collecting that personal information and how we will use it.
We also automatically collect certain information through automated means when you visit this website. Some information that we automatically collect, whether alone or combined with other information, could be personal information. We may automatically collect the following information from you when you visit this website:
Information about your device;
Information about your device's operating system;
Information about your browser;
Information about how you use the website;
IP address;
Mobile or Internet carrier;
Browser type; and
Referring URL.
USES AND DISCLOSURE OF PERSONAL INFORMATION
Your personal information may be used or disclosed in the following ways:
For the specific purpose for which your personal information was collected;
To enable us to process, validate, and verify your subscription;
To provide our products and services;
To alert you to new projects, website features, special events, and services;
To conduct surveys or questionnaires about this website and our products and services;
To enforce our rights arising from any contracts entered into between you and us;
To protect our rights or property or our safety, our members, or others;
To comply with any court order, legal process, or respond to any governmental or regulatory request;
To transfer information in the event of a merger, transfer of assets, or other organizational restructuring;
To monitor and evaluate the website and identify where we should make changes or expand services;
To provide advertisers with aggregate - never individual - information about our subscriber base and usage patterns;
To give our marketing and development staff information that's useful for developing new features and services that meet subscriber needs;
To share data with our affiliated companies for joint marketing and other purposes; and
To share data with nonaffiliated third parties who provide products and services that may be of interest to you.
We use Open Table and Braintree as a compliant source for holding any credit card information from you on the website and we use Open Table to manage online reservations. We may also use other third-party service providers or other third-party organizations to perform tasks on our behalf and we may need to share your personal information with them to provide our products or services to you.
MANAGING YOUR PERSONAL INFORMATION
You can correct, update, or remove your personal information if it changes or if you no longer want to receive information from us. This can be done by emailing a request to us at marketing@charliepalmer.com You may also request deletion of your personal information by sending an e-mail to marketing@charliepalmer.com.
We may not be able to completely remove your personal information from our systems in all circumstances because of our data retention obligations. For example, we may retain your personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, if required by law, or as retained in our data backup systems or cached or archived pages. All of your personal information that we retain will continue to be subject to the terms of this Privacy Policy to which you have previously agreed and we will delete the retained personal information when the obligation for its retention has concluded. We may use any aggregated data derived from or incorporating your personal information after you delete your account, but not in a manner that would identify you personally.
You have the right at any time to prevent us from contacting you for marketing purposes. You may edit registration information or cancel a subscription to any of our newsletters or marketing email lists at any time by following the unsubscribe instructions provided in each newsletter or promotional email that we send to you. We may continue to contact you regarding administrative issues, such as changes to your subscription (including renewals), changes to your subscription agreement, and changes to this Privacy Policy.
COOKIE TECHNOLOGY AND ADVERTISING
We use cookie technology on this website to make this website work and to provide us information about how you use this website. When you use this website, we pass cookies to your computer. A cookie is a small text file that is sent to your computer by a website when you visit. Read our cookie disclosure statement and view a cookie-by-cookie breakdown.
THIRD PARTY WEBSITES
This website may contain links to other websites provided by third parties. We do not control these third-party websites or any of the content contained on those websites and we are not responsible for the privacy practices of such other websites. We encourage you to exercise caution and to read the privacy policy for the website you visit. The inclusion of hyperlinks to third party websites on this website in no way constitutes an endorsement by us of such websites' content, actions, or policies.
CONSUMERS IN THE EUROPEAN UNION
The European Union's General Data Protection Regulation (Regulation (EU) 2016/679) gives certain rights to European data subjects in relation to their personal information.
We will only process your personal information when we have a legal basis to do so. When we do process your personal information, we will do so with your consent or because the processing is necessary: for the performance of a contract with you; to comply with our legal obligations; to pursue our legitimate interests; or to establish or defend a legal claim.
In some circumstances, data subjects in the European Union have certain rights regarding their personal information. These rights may include the right to: (i) request access to and rectification or erasure of their personal information; (ii) obtain restriction of processing or to object to processing of their personal information; and (iii) the right to data portability. If you are a European data subject and wish to exercise one of the above-mentioned rights, please send us your request via email to: marketing@charliepalmer.com. We may ask you to provide personal information about yourself so that we can verify your identity. We will respond to your request within 30 days from the date we receive the request. We may not be able to accommodate your request in every situation, and if that is the case, we will let you know why. We may charge you an administrative fee for subsequent requests.
Data subjects in the European Union may also have the right to file a complaint about the processing of their personal information with their local data protection authority.
Please let us know if you have any questions, concerns, disputes, or issues regarding this Privacy Policy or how we process your personal information by contacting us at: marketing@charliepalmer.com.
We do not subject data subjects to decisions that have legal effects on them due solely to automated processing of personal data.
CONSUMERS OUTSIDE OF THE UNITED STATES
This website is hosted in the United States and is governed by United States law. If you are visiting this website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.
SECURITY
We are committed to maintaining your confidence and trust and we take steps to help protect the personal information you provide to us. However, no transmission or electronic storage of information over the Internet is guaranteed to be secure. We therefore urge you to always use caution when transmitting personal information over the Internet.
CHILDREN
This website is not directed toward children under 18 years of age. We do not knowingly collect information from children under 18. If you are under 18, please do not use this website or submit any personally identifiable information to us. Please email us at marketing@charliepalmer.com if you believe we have collected personal information from a child.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a resident of California, the California Consumer Privacy Act (Cal. Civ. Code §§ 1798.100–1798.199) (“CCPA”) grants you the following specific rights regarding your personal information.
RIGHT OF ACCESS AND TRANSPARENCY
You have the right to submit a verifiable consumer request that we disclose the following to you in a readily useable format covering the 12-month period preceding your verified consumer request:
The categories of personal information we collected about you.
The purposes for which the categories of personal information will be used.
The categories of sources from which your personal information is collected.
The business or commercial purpose for collecting personal information.
The categories of third parties with whom we share personal information.
The specific pieces of personal information we collected about you.
The categories of personal information we have disclosed for a business purpose.
RIGHT TO REQUEST DELETION
You have the right to submit a verifiable consumer request that we delete any personal information that we have collected from you. However, we are not required to comply with a request to delete, if it is necessary for us to retain the personal information in order to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with legal obligations.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
RIGHT TO NON DISCRIMINATION
You have the right to be free from discrimination when you exercise your consumer rights under the CCPA, including by:
Denying you goods or services.
Charging you a different price or rate for goods or services, including through granting discounts or other benefits, or imposing penalties.
Providing you a different level of quality of goods or services.
Suggesting that you may receive a different rate for goods or services or a difference level or quality of goods or services.
We may offer you financial incentives for the collection, sale or deletion of personal information. We may also offer you a different price, rate, level or quality of goods or services if that difference is reasonably related to the value provided to us by your data.
METHODOLOGY FOR SUBMITTING CONSUMER REQUESTS
We will deliver a response to you in accordance with the requirements of the CCPA, currently within 45 days of receiving the verifiable consumer request.
California “Shine the Light” Law
Under California Civil Code (Cal. Civ. Code §§ 1798.83), if you are a customer who resides in the State of California, you have the right to request from Sydell a list of third parties with whom we have shared Personal Information about you for their own direct marketing purposes during the previous calendar year. Such requests may be made no more than once per calendar year. If you would like to request information about the parties that may have obtained Personal Information from us about you during the calendar year immediately preceding, please contact us by e-mail at privacy@charliepalmer.com
We reserve our right not to respond to requests submitted to addresses other the address specified in this paragraph.
CONTACT US
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please send us an email at info@charliepalmer.com.